CAPS: Certified Apartment Portfolio Manager

CAPS IS ALL NEW!

Unlock your potential to lead, strategize, and enhance the performance of multi-property portfolios. 

Elevate your career with the Certified Apartment Portfolio Supervisor (CAPS) Credential. Designed for experienced property management professionals, this certification provides the skills needed to excel in high-level portfolio management.

Learn how to recruit and retain top talent, optimize employee performance, minimize conflict, and navigate ethical challenges. Master the intricacies of budgeting, property performance analysis, capital improvements, and risk management. Gain the expertise to handle complex property takeovers, ensure compliance, and drive results that align with owner objectives. 

Module Schedule:

• Friday, February 28
  Client Services and Stakeholder Relations 
  Facilitated by Heather Sandoval
  
  
• Friday, March 7
  Talent Development and Leadership 
  Facilitated by LaSarha Pass
  
  
• Friday, March 14
  Measuring Asset Performance
  Facilitated by Dori Brewer
  
  
• Friday, March 21
  Investment Management
  Facilitated by Rocky Sundling
  

Key Learning Objectives:

• Recruiting high-performing employees
• Employee performance, engagement, and retention
• Minimizing conflict through stakeholder communications
• Ethical behavior and conflicts of interest
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Due diligence process
• Property takeover process
• Capital improvement plans
• Managing risk through inspections, follow-up procedures, and incident reporting compliance
• Minimizing legal risk and liability
• Regulatory agency oversight of assisted housing
• Analyzing property performance data to inform action
• Management agreements
• Evaluating and reporting property performance using key performance indicators