From Apathy to Empathy

Apathy

"Lack of interest, enthusiasm, or concern"

Empathy

"Ability to understand and share the feelings of another"

Turn your apathy into empathy

 This seminar is designed to help you understand the roots of apathy, develop empathy, and apply these skills to create a more compassionate and connected world. Taking an apathetic approach with residents can hurt your relationships, hinder renewals, and much more. It has never been more important to provide residents with the "why" in situations that may need clarity. 

Topics include:

• How to recognize apathetic behavior 
• Taking an empathetic approach 
• Handling rent increases with empathy
• The importance of knowing your sub-markets
• New tools to handle difficult situations
• Much more!

Presented By: 

Tonya Storovich

Santee Metal Works, LLC