Whether you are large or small, seasoned or new, those with an in-house maintenance team know it is a critical component to the backbone of your multifamily operation. Sound maintenance will positively impact building upkeep, resident retention and satisfaction, cash flow, and overall asset... Continue Reading
Effectively establishing an on-site presence at small-to-mid size multifamily assets can pose challenges for investors and operators alike. If you are a self-manager, it can be difficult to visit your property often enough to keep tabs on what is going on day-to-day. Resident issues come up,... Continue Reading
By Jacob Kosior The push towards centralization represents a transformative shift in the housing industry on how services are delivered to both property owners and residents. It’s one more way property management is evolving in today’s rapidly transforming landscape. By leveraging... Continue Reading
Multifamily marketing is rapidly transforming, and social media stands at its core, pivotal in attracting and engaging residents. It's no secret that your residents are active across various online platforms. With the shift in marketing dynamics towards digital spaces, crafting a social media... Continue Reading
It's the new year - ready or not! The snow is falling, the holiday lights are coming down and if you work in our business... the slower leasing season has arrived (which can feel like our stockings got filled with coal). BAH HUMBUG! Generally, in these cold months of December and January, we feel... Continue Reading
One of the biggest misconceptions we come across in our workplace research is the idea that employees have to earn the trust of their managers. If you are a leader who still views loyalty this way, it’s time to flip your script. Because you can’t expect trust if you haven’t... Continue Reading
What Stephen R. Covey, Varsity Blues, and Punk Rock taught me about managing apartments. As every Broncos fan has experienced for the past seven seasons, I am sitting here in football misery knowing that my team is not going to a play-off game, let alone winning a championship any time soon.... Continue Reading
What does 2023 have in store for Gen Z job seekers? If it’s anything like 2022, change is guaranteed. We have entered a year defined by record inflation, economic uncertainty, hybrid workplaces, and the influx of Gen Z — the largest generation to enter the workforce. Considering... Continue Reading
Staff turnover was already a major issue in the multifamily industry before the pandemic. According to the National Apartment Association, after rising steadily since 2010, the average turnover rate at apartment firms reached 33% in 2019, far above the 22% average for all workplaces at the... Continue Reading
Digital nomads are remote workers who take advantage of their location-independent jobs to travel and live where they choose, whether domestically or internationally. According to a research study from the MBO Partners State of Independence, there are around 15.5 million digital nomads in the US,... Continue Reading
Dr. Stevie Dawn Carter is a professional speaker, coach, and author based out of Mansfield, Texas, Dr. Stevie Dawn is addicted to success. As a 4-time business owner, Stevie Dawn has created multi-million dollar success in the areas of dance, corporate training, business, and coaching. As a... Continue Reading
Companies within our industry and others have started committing to their diversity and inclusion programs by hiring, promoting or assigning company stewards into roles leading these efforts. We have interviewed four of these Diversity and Inclusion leaders to learn more about how they got into... Continue Reading
