In an industry as dynamic as multifamily housing, success isn’t just about knowing the market—it’s about continuously evolving. Whether you’re leasing your first unit, managing multiple properties, or leading a company, the best in this industry share one trait: intentional... Continue Reading
Property management can feel like juggling flaming torches while riding a unicycle. Residents have urgent requests, vendors miss deadlines, and unexpected challenges pop up daily. In these moments, your inner voice can either help you stay steady, or knock you right off balance. A mental skill... Continue Reading
Team culture functions exactly like an ecosystem. As a manager, you directly influence the type of ecosystem you create. Multifamily leadership is hard. And what makes it harder is that leaders aren’t given a clear framework to develop and sustain an ideal team culture. But through trial... Continue Reading
Ryan Leak is a dynamic speaker, best-selling author, and strategic advisor renowned for his ability to inspire and transform individuals and organizations. As the CEO of a leadership development firm based in Dallas, Ryan and his team train over 30,000 leaders annually — from Fortune 500... Continue Reading
Whether you are large or small, seasoned or new, those with an in-house maintenance team know it is a critical component to the backbone of your multifamily operation. Sound maintenance will positively impact building upkeep, resident retention and satisfaction, cash flow, and overall asset... Continue Reading
Effectively establishing an on-site presence at small-to-mid size multifamily assets can pose challenges for investors and operators alike. If you are a self-manager, it can be difficult to visit your property often enough to keep tabs on what is going on day-to-day. Resident issues come up,... Continue Reading
By Jacob Kosior The push towards centralization represents a transformative shift in the housing industry on how services are delivered to both property owners and residents. It’s one more way property management is evolving in today’s rapidly transforming landscape. By leveraging... Continue Reading
Multifamily marketing is rapidly transforming, and social media stands at its core, pivotal in attracting and engaging residents. It's no secret that your residents are active across various online platforms. With the shift in marketing dynamics towards digital spaces, crafting a social media... Continue Reading
It's the new year - ready or not! The snow is falling, the holiday lights are coming down and if you work in our business... the slower leasing season has arrived (which can feel like our stockings got filled with coal). BAH HUMBUG! Generally, in these cold months of December and January, we feel... Continue Reading
One of the biggest misconceptions we come across in our workplace research is the idea that employees have to earn the trust of their managers. If you are a leader who still views loyalty this way, it’s time to flip your script. Because you can’t expect trust if you haven’t... Continue Reading
What Stephen R. Covey, Varsity Blues, and Punk Rock taught me about managing apartments. As every Broncos fan has experienced for the past seven seasons, I am sitting here in football misery knowing that my team is not going to a play-off game, let alone winning a championship any time soon.... Continue Reading
What does 2023 have in store for Gen Z job seekers? If it’s anything like 2022, change is guaranteed. We have entered a year defined by record inflation, economic uncertainty, hybrid workplaces, and the influx of Gen Z — the largest generation to enter the workforce. Considering... Continue Reading
