The Latest

“The grass is greener over there” - We have all thought it once or twice; maybe it was about someone we were dating, our jobs, our cars or maybe we have done it with our own apartments. This can make life difficult for those of us responsible for getting current residents to... Continue Reading

By Courtney Clark, 2018 Education Conference & Trade Show Speaker How these Four Surprising Stress Symptoms Might Be Sabotaging Your Work Stress has become so familiar that we think we know exactly whatit looks like. But sometimes stress can fool us. Several symptoms of stress don’t... Continue Reading

By Traci Brown, 2018 Education Conference & Trade Show Speaker From projecting self-confidence in an interview to landing a hot date, never underestimate the importance of body language in non-verbal communication Actions speak louder than words. How many times have you heard that? Probably... Continue Reading

By Jennifer Hanzlick, 2018 Education Conference & Trade Show Speaker Most people get their information about hoarding disorder from the TV show where the individual is surrounded by piles and piles of things and the drama letting go of anything is portrayed. In reality, the homes may look... Continue Reading

By Terri Norvell, 2018 Education Conference & Trade Show Speaker The skills that got you to where you are today will not be the skills that get you to where you want to go. This is true no matter how you define your current level of success, from reaching for a promotion, maximizing your... Continue Reading

At my age, I have the earned perspective to see what has been and what may be. Do you remember the Woman’s Division? It was started back in the late 70’s by Carol Luinstra and Pris Damon. They held monthly luncheons and if we had 80-90 attendees we were thrilled! Let’s remember... Continue Reading

I am a Maintenance Supervisor with a team of four. I mostly enjoy my assignment which I’ve had for about a year, but I find that I am managing personalities more than anything else. Do you have any suggestions for handling the demands of a prima (that’s what I said), an introvert that... Continue Reading

NAA/NMHC have been in close contact with Rep. Luetkemeyer and other key allies to share insights into how the industry uses consumer data and how we protect it. While details of the proposal have yet to be released, NAA/NMHC have advocated that it includes: A clear Federal preemption of the... Continue Reading

With so many stories concerning sexual harassment in the media today, it is important that housing professionals and maintenance staff have a heightened awareness of the current laws and the risks of certain conduct, ranging from inappropriate comments to outright sexual assault. The Fair Housing... Continue Reading

As part of the budget agreement reached on February 7 to keep the government open, two tax incentives that support energy efficiency investments in apartments, which expired in 2016, were renewed through 2017.The Energy Efficient Commercial Buildings Deduction allows owners of buildings with four... Continue Reading

Christopher Dean: The way we do business in the Apartment industry, our tools and resources etc. have obviously changed a lot over the course of 50 years. What are some of the significant changes, differences or trends that have been altered or don’t even exist anymore? Susan: A big one is... Continue Reading

I’m an experienced maintenance tech. I recently became aware that my company is considering offering me a maintenance supervisor position. I’m pleased about the potential promotion, but I have been privately considering a changeover to operations. Operations appeals to me and I believe... Continue Reading