By Jennifer Hanzlick, 2018 Education Conference & Trade Show Speaker Most people get their information about hoarding disorder from the TV show where the individual is surrounded by piles and piles of things and the drama letting go of anything is portrayed. In reality, the homes may look... Continue Reading
By Terri Norvell, 2018 Education Conference & Trade Show Speaker The skills that got you to where you are today will not be the skills that get you to where you want to go. This is true no matter how you define your current level of success, from reaching for a promotion, maximizing your... Continue Reading
At my age, I have the earned perspective to see what has been and what may be. Do you remember the Woman’s Division? It was started back in the late 70’s by Carol Luinstra and Pris Damon. They held monthly luncheons and if we had 80-90 attendees we were thrilled! Let’s remember... Continue Reading
I am a Maintenance Supervisor with a team of four. I mostly enjoy my assignment which I’ve had for about a year, but I find that I am managing personalities more than anything else. Do you have any suggestions for handling the demands of a prima (that’s what I said), an introvert that... Continue Reading
NAA/NMHC have been in close contact with Rep. Luetkemeyer and other key allies to share insights into how the industry uses consumer data and how we protect it. While details of the proposal have yet to be released, NAA/NMHC have advocated that it includes: A clear Federal preemption of the... Continue Reading
With so many stories concerning sexual harassment in the media today, it is important that housing professionals and maintenance staff have a heightened awareness of the current laws and the risks of certain conduct, ranging from inappropriate comments to outright sexual assault. The Fair Housing... Continue Reading
As part of the budget agreement reached on February 7 to keep the government open, two tax incentives that support energy efficiency investments in apartments, which expired in 2016, were renewed through 2017.The Energy Efficient Commercial Buildings Deduction allows owners of buildings with four... Continue Reading
Christopher Dean: The way we do business in the Apartment industry, our tools and resources etc. have obviously changed a lot over the course of 50 years. What are some of the significant changes, differences or trends that have been altered or don’t even exist anymore? Susan: A big one is... Continue Reading
I’m an experienced maintenance tech. I recently became aware that my company is considering offering me a maintenance supervisor position. I’m pleased about the potential promotion, but I have been privately considering a changeover to operations. Operations appeals to me and I believe... Continue Reading
Is 2018 the year that Congress finally passes housing finance reform and puts an end to the conservatorship of Fannie Mae and Freddie Mac? Housing finance reform is at the forefront of a full slate of issues that Congress may tackle in 2018. Both the House and Senate are actively working on... Continue Reading
In today’s complex digital landscape, email marketing is the most commonly used digital media marketing tactic. Currently, 3.3 billion people around the world have an email account, which is an astonishing number of potential leads, right at your fingertips. According to Blue Corona, 57% of... Continue Reading
When I first got started in the multifamily industry as a leasing consultant I thought I was going to be rock star. I really did. Prior to getting into multifamily housing I had a successful career sales management and I figured that would translate well into the multifamily industry. Wrong! I... Continue Reading
